1. Information We Collect
We may collect the following categories of information:

• Information You Provide
  – Name
  – Email address
  – Phone number
  – Mailing address
  – Vehicle preferences and inquiry details
  – Financing/credit application information (when submitted)
  – Any message or content you provide through forms
• Automatically Collected Information
  – IP address
  – Browser/device information
  – Pages viewed and interactions
  – Referring URLs
  – Cookies and similar tracking technologies

2. How We Use Information
We use information to:

• Respond to inquiries and provide customer support
• Process requests related to inventory, appointments, trade-in, and financing
• Communicate about vehicles, offers, and dealership services
• Improve website performance, security, and user experience
• Comply with legal obligations

3. SMS/Text Messaging Privacy
If you provide your number and opt in to SMS communications:

• We may send marketing and/or non-marketing messages based on your consent selections.
• Message frequency may vary.
• Message and data rates may apply.
• You can opt out at any time by replying STOP.
• Reply HELP for help.

SMS consent is not shared with third parties or affiliates for their own marketing purposes.

4. Sharing of Information
We may share personal information with:

• Service providers that help us operate the Site and communications.
• CRM and lead-management platforms.
• Financing and lending partners (for finance-related requests).
• Legal/regulatory authorities when required by law.

We do not sell personal information in exchange for money.

5. Cookies and Tracking
We may use cookies and analytics tools to understand website traffic and improve services.
You can control cookies through your browser settings.

6. Data Retention
We retain personal information for as long as reasonably necessary for business, legal, compliance, and recordkeeping purposes.

7. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information.
However, no method of transmission or storage is 100% secure.

8. Your Choices and Rights
Depending on your location, you may have rights regarding access, correction, deletion, or limitation of your personal data.

To submit a privacy request, contact us using the details below.

9. Children’s Privacy
This Site is not directed to children under 13, and we do not knowingly collect personal data from children under 13.

10. Third-Party Websites
Our Site may link to external websites. We are not responsible for the privacy practices of third-party sites.

11. Changes to This Policy
We may update this Privacy Policy from time to time. Updates are effective when posted with a revised “Last Updated” date.

12. Contact Us
If you have questions about this Privacy Policy or our data practices, contact:

IMEX USA | Car Depot
Address: 5676 Funston Street, Hollywood, Fl. 33023
Phone Español: 305.850.3715 | 305.399.6797
Phone English: 786.554.6478 | 305.850.3716 | 321.947.0677 | 407.668.5046
Email: info@imexusa.com